‘Hotel Guest Service’ Online Course

£30.00

Provide your guests with service excellence by following this online course designed for front-line hotel staff (including: reception, concierge, housekeeping and food services).

  • Access this interactive online course anywhere, any time and on any computer or mobile device (Windows, Apple, Android, iOS, etc).
  • Recognised and endorsed by the principal awarding bodies within the hospitality industry.
  • Personal dashboard to track your progress, or employees’ progress.
  • Access a personalised, printable ‘Hotel Guest Service’ certificate upon completion of this course.

Buy multiple ‘online’ courses (in any variety) to qualify for discounts (see below). e.g. 1x ‘Hotel Guest Service’ course  + 1x ‘Hotel Receptionist’ course bought at the same time = £25 each +VAT

Quantity discounts
1 2-9 10-100 101+
£30.00 £25.00 £20.00 £30.00

Description

Ideal to enhance existing skills, or for somebody entering the hotel industry, to gain an understanding of the key components of interacting with guests.

Online ‘Guest Service’ course content:

  1. How To Provide Excellent Guest Service
  2. How To Create The Right Impression
  3. How To Communicate Successfully With Guests
  4. Dealing Effectively With Guest Complaints
  5. Working Well In A Team
MULTI-PURCHASE DISCOUNTS

1 Course £30, 2-9 Courses £25 each, 10+ Courses £20 each – All prices subject to VAT
All courses can be purchased individually, or a business owner can purchase for their team, in blocks, in any combination.

Please Note: Your order will be processed during working hours (Mon to Fri, 9am to 5pm), when you will be sent a welcome email with full instructions on how to access your course, or set up your team.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.

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