Court Ruling Removes Privacy For Staff Internet Activity
Employers are now allowed to access and view all staff internet activity on their pub’s computer – and interrogate them about it! The European Court of Human Rights (ECHR) has […]
How to Pass an Environmental Health Inspection
More people eat out, in more places that provide food, with more pubs offering more food choice, with more instances of getting ‘inspected’. And not surprisingly, instances of food poisoning […]
Tips on Staff Tips
Tips, gratuities, service charges (mandatory or discretionary), tips paid to employees via a cheque/credit charge, cash gratuities paid into a staff box, tips paid directly to employees “in hand”. What […]
The Modern Face of Marketing a Pub
No longer is just a good website enough, you need to be aware of ALL forms of social media. Marketing a pub used to be so easy…
How To Effectively Control Drugs In Your Pub
It is a sad reality that Drugs are increasingly both consumed and traded in licensed premises. A licensee recently lost his licence following a drugs raid, where a number of […]
Businesses Need ‘Professional Selling Skills’ To Thrive
If you’re thinking of investing capital expenditure into your business, first make sure your staff can sell the finished article!
Businesses Profit from Great Leadership
Whenever we run a ‘Profit by way of Great Leadership Course’, at the onset of the day we always ask the delegates “Hands up those of you who have ever […]
When Is ‘Special Entertainment’ or a ‘Special Event’ Right For Your Pub?
All evidence suggests that rather than “We always go down the pub”, people now say “We go down the pub – if there’s a reason to do so”. The days […]
