Personal Licence Courses for the Hospitality Industry

Pub Work-Experience Week

We recently put a few young people on a work-experience week. Here’s what they had to do!

General House Keeping

  • Tour of Building, meet staff, location of fire escape/extinguishers.
  • Opening Hours, Light Switches, Heating Controls, General security.
  • Cleaning procedures

Bar

  • Stocking the bar
  • Cash register and float
  • Bar opening procedures. i.e. ice, lemon, ashtrays, counter layout, machines on.
  • Draught beer dispense and glasses
  • Bottled beer dispense and glasses
  • Optic dispense and glasses, changing optics
  • Maintenance during service i.e. tables, ashtrays, counter tops
  • Use of till, cash handling
  • Glass washing
  • Closedown procedures i.e. calling time, clearing up, security checks

Cellar

  • Ordering procedure
  • Receiving delivery, checking & signing delivery notes, returns.
  • Stillaging, spiling, & tapping cask conditioned beer
  • Connecting and tilting of casks
  • Cask beer raising equipment, (engine, manual, meter assisted, aspirators)
  • Handling Container Beers, connecting, cellar buoy.
  • Rotation of product
  • Handling Co2 / Mixed gases
  • Line Cleaning
  • General cellar cleanliness and hygiene
  • Maintaining cellar coolers / remote 8’s all ancillary equipment
  • Emergency breakdowns
  • Fault-finding i.e. Co2 leaks, cloudy cask.
  • Post mix mineral units
  • Handling and storage of bottled, beers, minerals, wines, spirits.

Catering

  • Kitchen layout / equipment
  • Food storage
  • Opening procedures, preparation
  • Taking orders
  • Preparation of orders
  • Use of equipment
  • Dish specifications
  • Payment procedures
  • Closedown, cleaning procedures and general hygiene

Office

  • End-of-session till reconciliation
  • Recording of weekly sales and expenditure
  • Recording of deliveries
  • Weekly reconciliation and banking
  • Stock reports

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