Encourage Your Pub Customers To “Go Dutch”
A simple, quick and effective way to re-capture straying customers which will have a significant effect on seeing revenues grow and slowing pub closures?
Tag: pub
Managing Staff Sickness In Your Business
There’s nothing worse in a medium sized business, like the majority of pubs, to have a member of staff always ‘throwing a sicky’. So here are some guidelines to manage […]
10 Top Tips For Great Hospitality Customer Service
1. Know Your Customers A lot of businesses simply don’t understand who their customers are. Today’s customers are older, more demanding, savvier. They can see through marketing and are determined […]
5 Steps to Increase Your Pub’s Profits
There’s a key difference between the amount of money you take and the amount of profit you retain. The difference? – The knowledge you have AND the controls you have […]
How to Pass an Environmental Health Inspection
More people eat out, in more places that provide food, with more pubs offering more food choice, with more instances of getting ‘inspected’. And not surprisingly, instances of food poisoning […]
Tips on Staff Tips
Tips, gratuities, service charges (mandatory or discretionary), tips paid to employees via a cheque/credit charge, cash gratuities paid into a staff box, tips paid directly to employees “in hand”. What […]
The Modern Face of Marketing a Pub
No longer is just a good website enough, you need to be aware of ALL forms of social media. Marketing a pub used to be so easy…
How To Effectively Control Drugs In Your Pub
It is a sad reality that Drugs are increasingly both consumed and traded in licensed premises. A licensee recently lost his licence following a drugs raid, where a number of […]
