‘Age Verification’ Online Course


The Licensing Act 2003 (mandatory licensing conditions) order 2010 includes the condition that the premises licence holder or club premises certificate holder must ensure that an age verification policy applies to the premises in relation to the sale or supply of alcohol. This course covers licensing in Scotland, England & Wales.

  • Access online, anywhere, anytime, and on any device – laptop, mobile, tablet or desktop (Windows, Apple or Android, etc).
  • Accredited and endorsed by leading awarding bodies within the hospitality industry.
  • Unlimited access to course modules – to refresh your knowledge of responsible retailing at any time.
  • Personalised, printable ‘Age Verification’ certificate.
  • Personal dashboard to track your progress, or employees’ progress.

All orders are processed during working hours. You will then be sent a welcome email with full instructions about accessing your course, or how to set up your team.


This course is accredited and endorsed by leading awarding bodies within the hospitality industry, including the Institute of Hospitality and the BIIAB.

The aim of the course is to introduce you to:

  • The Licensing Act relating to age verification for the sale/supply of alcohol
  • Age Verification & ‘no proof, no sale’ policies
  • Challenge 21/25
  • Documentary evidence and what to check for in acceptable I.D.
  • Proxy sales
  • Managing conflict

Course Duration: 30 minutes*
* Based on average time taken by candidates.

Assessment: Upon completion of the course, learners will complete an end of learning assessment consisting of 20 questions. 70% of the questions will need to be answered correctly to receive a certificate.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.

All staff involved in retailing alcohol require training. It is a criminal offence to attempt to sell, buy or attempt to buy alcohol for a person under 18. This includes any person who works at the premises in a capacity that gives them the authority to prevent the sale or supply.

It is the responsibility of the Designated Premises Supervisor to ensure all staff have been appropriately trained and receive refresher training at regular intervals. Providing this e-learning course for all staff is an ideal way for a DPS to demonstrate due diligence to the Responsible Authorities.

To obtain a Personal Licence an accredited qualification is required. Inn-Dispensable highly recommend that a learner wishing to obtain a Personal Licence attends one of our tutor-led courses or enrols on our home-learning online APLH course.

Course content:

  • What an age verification policy looks like and what they should include
  • Challenge 21/25 and ID required
  • What to look for on acceptable ID
  • Responsible sale of alcohol
  • Avoiding and dealing with conflict
  • Proxy sales & the licensing objective – Protecting Children from Harm
  • How to deal with high-risk situations
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