£20.00
Good customer service is a basic expectation. Becoming excellent every time is proven to result in happy customers, repeat sales and recommendations. This online course explores the importance of excellent customer service and how it can be applied to your business.
All orders are processed during working hours. You will then be sent a welcome email with full instructions about accessing your course, or how to set up your team.
Product Details
This course is accredited and endorsed by leading awarding bodies within the hospitality industry, including the Institute of Hospitality.
The aim of the course is to introduce you to:
This course is accredited and endorsed by leading awarding bodies within the hospitality industry, including the Institute of Hospitality.
Course Duration: 30 minutes*
* Based on average time taken by candidates.
Assessment: Upon completion of the course, learners will complete an end of learning assessment consisting of 10 questions. 70% of the questions will need to be answered correctly to receive a certificate.
As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses
Course content:
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