‘Disability Awareness’ Online Course


This Disability Awareness training aims to help learners understand more about recruiting and retaining people with disabilities. All workplaces should have an equal opportunities policy that means people with disabilities are given the same chances as anyone else. This course will introduce you to legislation surrounding disability and how it relates to employment. It will introduce you to the different types of disabilities you may encounter, how disabilities can impact on people’s work, how to create a more inclusive workplace and how to ensure your recruitment processes are accessible to all.

  • Access online, anywhere, anytime, and on any device – laptop, mobile, tablet or desktop (Windows, Apple or Android, etc).
  • Accredited and endorsed by leading awarding bodies within the hospitality industry.
  • Unlimited access to course modules – to refresh your knowledge at any time.
  • Personalised, printable ‘Disability Awareness‘ course certificate.
  • Personal dashboard to track your progress, or employees’ progress.

All orders are processed during working hours. You will then be sent a welcome email with full instructions about accessing your course, or how to set up your team.


This Disability Awareness course is accredited and endorsed by leading awarding bodies within the hospitality industry, including the Institute of Hospitality and the BIIAB

The aim of the course is to introduce you to:

  • Disability and the law
  • What is disability and types of discrimination
  • Employee responsibilities under the law
  • Effective workplace policies and creating an inclusive workplace

Course Duration: 40 minutes*
* Based on average time taken by candidates.

Assessment: Upon completion of the course, learners will complete an end of learning assessment consisting of 10 questions. 70% of the questions will need to be answered correctly to receive a certificate.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.

Course content:

  • Introduction to the legislation surrounding disability
  • Types of disability discrimination
  • Definition of ‘reasonable adjustments’ for employers
  • Duty of employers in the public sector
  • Employers’ obligations and how to create an inclusive workplace
  • Organisations liable under disability legislation
  • Disability etiquette, appropriate behaviour and language
  • Dealing with complaints
  • Identifying inequality, the equality policy, workplace discrimination and further support
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'Disability Awareness' Online Course
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