Good customer service in a restaurant or pub is a basic expectation. Becoming excellent every time is proven to result in happy customers, repeat sales and recommendations. This online course explores the importance of excellent customer service and how it can be applied to your hospitality business.
Online ‘Customer Service’ course content:
- Fashioning Service Excellence
- Looking to Impress
- Overcoming Obstacles
- Working Together
1 hour* (37 pages)
* Based on average time taken by candidates.
1 Course £30, 2-9 Courses £25 each, 10+ Courses £20 each – All prices subject to VAT
All courses can be purchased individually, or a business owner can purchase for their team, in blocks – in any combination.
All orders are processed during working hours. You will then be sent a welcome email with full instructions about accessing your course, or how to set up your team.
As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.