Online ‘Customer Service’ Course


This online course covers the key elements of how to identify and provide excellent customer service.

  • Access online, anywhere, anytime, and on any device – laptop, mobile, tablet or desktop (Windows, Apple or Android, etc).
  • Accredited and endorsed by leading awarding bodies within the hospitality industry.
  • Personalised, printable ‘Customer Service’ certificate.
  • Personal dashboard to track your progress, or employees’ progress.

Qualify for a discount by buying multiple online courses (see below). e.g.  1x ‘Customer Service’ and 1x ‘Service That Sells’ course bought at the same time = £25 each +VAT

Quantity discounts
1 2-9 10-100 101+
£30.00 £25.00 £20.00 £30.00


Good customer service in a restaurant or pub is a basic expectation. Becoming excellent every time is proven to result in happy customers, repeat sales and recommendations. This online course explores the importance of excellent customer service and how it can be applied to your hospitality business.

Online ‘Customer Service’ course content:

  1. Fashioning Service Excellence
  2. Looking to Impress
  3. Overcoming Obstacles
  4. Working Together

Course Duration
1 hour* (37 pages)
* Based on average time taken by candidates.


1 Course £30, 2-9 Courses £25 each, 10+ Courses £20 each – All prices subject to VAT
All courses can be purchased individually, or a business owner can purchase for their team, in blocks – in any combination.

All orders are processed during working hours. You will then be sent a welcome email with full instructions about accessing your course, or how to set up your team.

As part of our flexible training and support for hospitality and leisure professionals, Inn-Dispensable offers a range of additional services and online courses.


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